Shipping & Delivery Policy

At AveraHome.store, we aim to make your shopping experience simple and convenient. This Shipping & Delivery Policy explains how we process and deliver your orders.

1. Order Processing

Once your order is placed, we process it as quickly as possible.

Orders may require confirmation by phone or message before dispatch. Please make sure your contact information is correct when placing your order.

2. Delivery Time

Orders are generally delivered within 3–7 working days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our control.

Remote areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated to the customer before order confirmation.

We may offer promotional free-shipping offers from time to time.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

  • Full name

  • Complete address

  • City

  • Phone number

  • Any useful delivery instructions

AveraHome.store will not be responsible for delivery delays caused by incorrect or incomplete information provided by the customer.

5. Courier Delivery

Orders may be delivered through third-party courier services.

The courier may contact you by phone before or during delivery. Please remain available at the provided contact number to avoid unnecessary delivery delays.

6. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, provides an incorrect address, or does not respond to the courier, additional delivery attempts or charges may apply.

Repeated failed delivery attempts may result in cancellation of the order.

7. Damaged Package

If your package appears damaged at the time of delivery, please contact AveraHome.store as soon as possible.

For damaged or incorrect products, we may request photos or videos of the package and product to assist with verification.

8. Order Tracking

If tracking information is available for your order, it may be provided to you after the order has been dispatched.

You can also contact our customer support for assistance with your order status.

9. Delays

While we aim to meet the estimated delivery times, delays may occur due to circumstances beyond our control, including courier issues, weather, public holidays, strikes, or other unforeseen events.

We appreciate your patience in such situations.

10. Contact Us

If you have any questions about shipping or delivery, please contact us through the contact information available on AveraHome.store@gmail.com

 

AveraHome.store
Your Home, Your Comfort.